Shipping policy

Shipping Information

Style Assembly offers Australia-wide shipping for eligible garment hires and purchases.

All orders are dispatched using tracked shipping services. Delivery timeframes are estimates only and may vary depending on your location and Australia Post network conditions.

Hire Deliveries

Rental orders are typically delivered prior to your selected event date to allow time for try-on and preparation.

Delivery timing may vary depending on:

• Your location

• Public holidays

• Courier delays

• Peak shipping periods

While we do everything possible to ensure your order arrives on time, Style Assembly is not responsible for delays caused by shipping carriers or circumstances outside our control.

Tracking

Once your order has been dispatched, you will receive tracking information via email or SMS where applicable.

Customers are responsible for monitoring tracking updates and ensuring delivery details provided at checkout are correct.

Authority to Leave

By placing an order, you authorise the shipping carrier to leave parcels in a safe location if deemed appropriate.

Style Assembly is not responsible for lost or stolen parcels once delivery has been confirmed by the carrier.

Incorrect Addresses

Customers are responsible for ensuring all shipping information is accurate before placing an order.

Style Assembly is not responsible for delays or losses resulting from incorrect or incomplete delivery details.

Additional shipping or redelivery fees may apply if parcels are returned to sender.

Rural & Remote Areas

Delivery to rural or remote locations may require additional transit time.

We recommend booking earlier where possible for regional deliveries.

International Shipping

At this time, international shipping may not be available for all products or rental services.

Please contact our team for enquiries regarding international orders.

Return Shipping for Hires

All postal hire orders include a prepaid Australia Post Express return satchel.

Customers are responsible for lodging returns by the required return date outlined in their booking confirmation.

Late lodgement may incur additional fees.

Please refer to our Returns Policy for further information.

Need Help?

If you have any questions regarding shipping, delivery or returns, please contact our team at hello@styleassembly.com.au.