Nights out, dance floors and celebrations happen - Style Guard is designed to help cover the occasional mishap so you can enjoy your hire with confidence.
From minor marks to small accidental damage, Style Guard offers added peace of mind throughout your rental period.
What Is Style Guard?
Style Guard is an optional protection add-on available at checkout.
It’s designed to help cover minor accidental damage that can happen during normal wear - because we understand that accidents happen, especially during special events.
While we still ask that all garments are treated with care, Style Guard helps remove some of the stress that can come with hiring a designer piece.
What’s covered
Style Guard is designed to help with the little mishaps that can happen during normal wear.
- Minor stains or marks from normal wear
- Small pulls or loose threads
- Minor fabric damage
- Broken zips or clasps from standard wear
- General accidental mishaps during your event
What’s not covered
There are some situations where additional repair or replacement fees may still apply.
- Lost or stolen garments
- Irreparable damage
- Intentional damage or misuse
- Damage caused by pets, smoke or excessive soiling
- Failure to return the garment
- Late return fees
Accidents happen - we understand.
We know events don’t always go perfectly to plan.
If something happens during your hire, we simply ask that you let our team know as soon as possible so we can help.
Our goal is always to make the process feel easy, supportive and transparent.
If something has happened - you can fill out the Damaged Item form and our customer care team will get back to you.
FAQs
Is Style Guard mandatory?
Is Style Guard mandatory?
No - Style Guard is completely optional and can be selected during checkout.
What happens if I damage my dress?
What happens if I damage my dress?
Please contact our team via the Damaged Item form as soon as possible with photos and a brief explanation of what happened. We’ll guide you through the next steps.
Does Style Guard cover everything?
Does Style Guard cover everything?
Style Guard is intended for minor accidental damage that occurs during normal wear. It does not cover lost items, irreparable damage or non-returned garments.
What if I don't purchase Style Guard?
What if I don't purchase Style Guard?
Customers without Style Guard may be responsible for repair or replacement costs depending on the nature of the damage.
Do I need to clean the garment before returning it?
Do I need to clean the garment before returning it?
No - all professional cleaning is handled by Style Assembly. Please do not attempt to clean or repair the garment yourself.
Still have questions?
Our team is always happy to help with any questions about your booking, returns or Style Guard coverage.
Contact us with any questions you may have.
